Why i got account banned?

How can i get any to play? I really love this gameplay…

Hi there, sorry to hear that. Can you please send me a direct message with your username and User ID and more details about the problem you’re facing? We’d like to investigate and help you get back into the Arena. Thanks!

I cant find my id there, i just used this app And got still banned. Cant join in game.
My username ingame is therealcaner

Thanks for the prompt reply, therealcaner! We’ve already forwarded the info to the team to investigate. Sorry for this inconvenience, we’ll keep you posted!

Hey therealcaner, can you please try to access you account now and let us know if it works? Thanks so much!

1 Like

Its work, thanks a lot!!!

1 Like

Glad to hear that! :slight_smile: Thanks for reporting back.
Happy battling and see you in the Arena!

to pease healp Michaelovec

Hi Michaelovec,

Sorry for the inconvenience! The team is looking into it and I’ll get back to you shortly. Thanks for your patience!

Best,
Noella

Hey Michaelovec, thanks for bearing with us! Can you please try logging in to your account and let us know if it’s working now? Apologies again for the inconvenience!
Best,
Noella

Skvělá práce už to zase funguje paráda děkuji

Glad to hear it’s working Michaelovec, thanks for getting back to us!
Happy battling! :slight_smile:
Best,
Noella