Why don't you answer questions and don't give any information

Good afternoon! I am writing to you once again, I want to hear from you at least some information. I was blocked in the game about 3 months ago, so no one explained anything, I never used codes or cheats. I played honestly, if there were something on my part, I would not honestly write to you, it would be a shame to review my account and return it. My nickname in the game is VeTTaLL, I played for the Rebels guild, if someone played not honestly, no one said anything to me and I knew nothing , and I can’t be responsible for everyone, but I was honest in the game. Thanks in advance!