Victory Pass: epic card not given

I purchased the Victory Pass track with 1000 gems, and while I received all the victory chests and deluxe chest, I did not receive the epic card at place 7. Every time I log in to the game, it has a “CLAIM” button, but when I press the button, nothing happens. It only marks it with a green checkmark, but then when I exit the game and go back in, the checkmark is gone and the “CLAIM” button is back.

In short: it’s impossible to receive the epic card.

Hi Miathan, thanks for flagging this up. The team is already looking into why this milestone seems to be unclaimable. Sorry about the inconvenience. We’ll keep you informed.
Have a nice day,

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Thank you for answering! It’s good to know that you are aware