Kindly help me in this @Noella @Valen waiting for your crucial reply.
Hi IRONMAN,
Thanks for getting in touch. Please make sure your Heroic profile is connected to your Google Play Games/Game Center account in Profile - Settings. If already linked, restarting the app or simply reinstalling it should solve this.
Cheers,
Noella
I have the same issue and my account is connected to google play…
/sunprox