Colossus awakening rewards issue

It said i placed 1st in the event but i have not received any of the rewards except for the victory rewards you get as you climb the ladder. I habe checked my inbox and rechecked the event rewards. Didn’t receive the rewards. Tried to reach out to the support team and got a stupid automated response. Just trying to find a answer

Hi coleblooded, thanks for getting in touch and welcome to our Forum!

As you know, the event rewards get sent to your in-game Inbox after the post-event phase if you don’t claim them during that phase. Sometimes it can happen that arrive with a small delay. If you still can’t see them in your Inbox, feel free to send me your user ID in a direct message and we’ll double check.

Thanks and good luck in battle,